The simple steps to achieving furniture hire perfection
Step 1
After contacting us with your request, our team will get back to you to confirm dates and stock.
We’re happy to advise on different options that might suit your event and will include a quote for the full cost, including delivery. Notably; tables are only hired with chairs during peak season.
We don’t make any margins on our deliveries but will need full details of your venue, including access, obstacles and restrictions, to allow us to provide you with an accurate figure.
Step 2
Once you’re happy with your order we’ll send an invoice. To confirm your booking and reserve your chosen stock we require an initial instalment of 50% of the invoice, which comes off your balance.
If you need to set up and dress our furniture the day before your event we’d advise hiring the stock for an extra day, so we can deliver the day before you need it. On the day of your delivery we can’t guarantee the allocated time slot.
Step 3
Four weeks before your event we’ll be in touch to collect any additional details while confirming your order, delivery times and the final 50%.
But please feel free to drop us a line any time in between if you have any questions.
A week before your event we’ll be in touch with final logistic details, including contacts for the day, and also to take a £250 card pre-authorisation to cover any damages.
Step 4
Our courier will drop off your order, within the arranged timeframe, and return to collect everything after your event. We operate a drop service so require you to arrange appropriate staff to unload and carry. When available there may be an option for us to offer additional courier support for a nominal fee.
After returning the items to base we will run a quick check before releasing your pre-authorised deposit.
Minimum Hire
Excluding VAT and Transport
Our minimum order amount is £300 (excluding VAT and transport) with VAT applied at 20%.
Deliveries
Logistics and Transportation
Find out more about how our drop off and collections work.
Terms
Terms & Conditions
For full information, download our terms and conditions here.