The simple steps to achieving your furniture hire perfection
After contacting us with your request, our team will get back to you to confirm dates and stock.
We’re happy to advise on different options that might suit your event and will include a quote for the full cost, including delivery.
We don’t make any margins on our deliveries but will need full details of your venue, including access, obstacles and restrictions, to allow us to provide you with an accurate figure.
Once you’re happy with your order we’ll send two invoices to you and book you in. The first payment is an initial instalment, usually £200 or 20% of the hire cost, whichever is highest, which comes off your balance and is used to confirm your booking and reserve your chosen stock. The other is for the remaining hire cost.
If you need to set up and dress our furniture the day before your event we advise hiring the stock for an extra day, so we can deliver the day before you need it. On the day of your delivery we can’t guarantee the allocated time slot.
Four weeks before your event we’ll be in touch to collect any additional details while confirming your order, delivery times and any outstanding payments.
But please feel free to drop us a line any time in between if you have any questions.
A week before your event we’ll be in touch with final logistics details, including contacts for the day, and also to take payment details to cover a damage deposit, that is refunded after the furniture is safely returned.
Our skilled courier will drop off your order, within the arranged timeframe, and return to collect everything after your event. We operate a drop service so require you to arrange appropriate staff to unload and carry. When available there may be an option for us to offer additional courier support for a nominal fee.
After returning the items to base we will run a quick check before returning your deposit to you.